It is the obligation of the tour operator to make sure that the driver or driver guide being used by them are in possession of a valid PDP
In failing to do so the tour operator can be held responsible for all claims as a result of this
The tour operator is responsible for the insurance excess of R 4500.00 or the full amount if damage is less than the excess determined by our preferred service providers
The tour operator is responsible for the insurance excess of R 7500.00 in the event of any claim resulting from vehicle theft
The tour operator is also responsible for the R 450.00 claim handling fee
If our insurers reject a claim, then the tour operator are responsible for any damages or claims
Traffic Fines
Fines and penalties will be billed to the tour operator
Fine administration fee of R 150.00 per fine will be charged
Remote Delivery and Collections
On receiving the vehicle, it is the driver/guide’s responsibility to identify any damages to the vehicle and to inform Rumadani Transfers and Tours there of
In failing to report damages might result in claims against the tour operator
Damages, that occurred after reported damages, are for the account of the tour operator
All damages must be reported to Rumadani Transfers and Tours
The tour operator carries the risk of damage while the vehicle is in their possession
